This
privacy policy is published on behalf of Cybersort Ltd. Therefore, whenever
"Exam Sorted," "we," "us," or "our" is
mentioned in this policy, it pertains to Cybersort Ltd, the entity responsible
for processing your data.
This
privacy notice aims to give you information on how Exam Sorted collects and
processes your personal data through your use of this website (which includes
the domain https://www.examsorted.com/
and all related subdomains) and our app(s), including any data you may provide
through this website or our app(s) when you sign up to our Services.
About
Exam Sorted
Exam
Sorted is a platform available on the web, iOS, and Android that assists
students in preparing for GCSE and Key Stage 3 examinations. The ‘Learning’
module helps students read and understand every concept in physics, chemistry,
and biology, and the ‘Practice’ module, which contains 5,000-plus questions,
helps students test their knowledge and prepare better for their exams. The
unlimited practice of these exam-based questions will put aspiring students in
a good position to achieve greater results. This is especially helpful for
those who need repetitive and multiple practices to secure their knowledge in a
specific area.
Although
the current offering is only on science, our expert team is working tirelessly
to provide the same level of content for Key Stage 3 and GCSE mathematics.
Minimum
Age Requirement
If
you are under 12, we ask that you seek permission from your parent or guardian
before accessing Exam Sorted. An adult should assist you in installing our iOS
or Android application, browsing the website, or providing information such as
user account creation or payment details. This policy is in place to ensure
your safety and responsible use of our platform.
Our
Commitment
At
Exam Sorted, we highly value your trust. This is why we prioritise your
privacy, safeguarding it through robust encryption and adhering to strict
policies governing data handling. We are committed to transparently
communicating how your personal information will be used and seeking your
consent before its collection. Should you decide to withdraw your consent later
on, we will ensure a seamless process for discontinuing the sharing of your
information with us.
We
always request access to your data to improve your user experience and provide
you with more assistance. We are grateful for your continued support and
appreciation of our hard work and excellent learning materials. In return, we
promise to continue supporting you, the students you educate, and your
educational journey. You can trust that we are dedicated to standing by your
side every step of the way.
General
Terms
At
Cybersort Ltd. ("we," "us," "our," "Exam
Sorted"), we are dedicated to safeguarding the personal information we
possess about our members, website users, or any other individuals whose
personal data we maintain. The personal information outlined in this policy is
collected, stored, utilised, and shared ("processed") by us. This
occurs when you engage with us through various means ("Services"),
including:
Visit
our website at https://www.examsorted.com
(the "site") or access any resources available by subscribing to our
payment providers and creating an account with us.
If
you seek assistance, contact us via email or through the site.
Interacting
with us elsewhere, such as posting a public review regarding our Services or
exchanging messages on our social media platforms.
What
Information Do We Process?
The
personal data we collect and utilise generally falls within the following
categories:
When
we mention "Personal Information" in this Privacy Policy, we refer to
Device Information, Pseudonymous Information, Order Information, and Payment
Information.
Student
learning data comprises student responses to activity questions, aggregate
scores across subjects and topics, and progress achieved over time.
Device
Information
Upon
visiting our site https://www.examsorted.com,
we automatically gather specific details about your device, such as your web
browser, time zone, IP address, and certain types of cookies installed on your
device.
Furthermore,
as you navigate our site, we collect data on your browsing duration, the
individual web pages or resources you access, the websites or search terms that
directed you to the site, and other aspects of your interaction with the site.
This information, collected automatically, is called "Device
Information."
"Local
storage" refers to space on your device managed by the internet browser,
where temporary or persistent information may be stored to assist in recording
your preferences and browsing behaviour on the site.
"Web
beacons," "tags," and "pixels" are electronic files
that capture information about your browsing activity on the site.
"Cookies"
are data files placed on your device or computer, often containing an anonymous
unique identifier. For further details on cookies and instructions on disabling
them, please visit http://www.allaboutcookies.org.
Pseudonymous
Information
We
gather data regarding audience engagement with our Services. This information
we utilise in aggregate and does not personally identify you is called
"Pseudonymous Information." It encompasses:
Order
Information
Additionally,
we collect specific details from you when you purchase or attempt to purchase
through the site. This information is termed as "Order Information"
and includes:
Payment
Information
The
payment processors we collaborate with to process your credit or debit card
using the information from the card and charges also gather your Order
Information and payment particulars.
Sensitive
Information
We
do not gather sensitive information, as defined under the UK GDPR, which
includes "special category data" ("Sensitive Information").
For more details on specific category data, please refer to: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/.
How
do we process your Personal Information?
We
utilise the Device Information we collect to assist us in screening for
potential risks and fraud, technically serving our content to you, displaying
advertisements, and enhancing and optimising our site. Our processing purposes
for these data are considered to be our Legitimate Interests.
We
typically employ the Order Information we gather to fulfil your Membership
Subscription through the site. Specifically, we:
Additionally,
if our business or a significant portion of its assets are sold to a third
party, we will transfer personal customer data to that party. The legal basis
for processing your data in these circumstances is our legitimate interest in
ensuring the continuity of our business. If you object to our use of personal
data in this manner, the prospective buyer may not be able to provide products
and services to you.
Usage
of Data
We
may capture and process usage data when you interact with us and utilise our
services. This data is processed to deliver reliable, secure, and accurate
services and to consistently enhance, improve, and optimise your user
experience. We do not sell this data to third parties. Our legal basis for this
processing is considered a legitimate interest. Such data include IP address,
browser type and version, operating system usage, website speed, navigation
paths and actions, and service use patterns.
Data
Retention
We
retain personal data for as long as we reasonably require it for legal or
business purposes. When determining data retention periods, we consider
applicable laws, contractual obligations, and customer expectations and
requirements. When we no longer need personal data, we securely delete or
destroy it.
Sharing
of Your Personal Information
Exam
Sorted collaborates with various carefully selected businesses with whom we
share data to facilitate processing, as outlined in the section "How do we
process your Personal Information." These businesses include, but are not
limited to:
Stripe: Our payment provider, Stripe, enables us to charge
users for our services. You can find more information about how Stripe uses
your Personal Information here: https://stripe.com/privacy/.
Google: Google Analytics helps us understand how our users
use the site. You can find more details about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/.
You also have the option to opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Additionally,
we may share your Personal Information to adhere to applicable laws and
regulations, respond to subpoenas, search warrants, or other lawful requests
for information we receive, or protect our rights in other ways.
We
will disclose your personal data to our employees to enable them to process it.
Your data may also be disclosed to our agents, subcontractors, data processors,
and suppliers (third parties) so they can process it on our behalf. When we
supply your data, we protect it by ensuring reasonable contractual arrangements
are in place that stipulate compliance with this Privacy Policy.
Protection
of Your Personal Information
We
have implemented security policies, rules, and technical measures to safeguard
your personal information from unauthorised or improper use and accidental
loss. All of our employees and data processors who have access to and are
involved in processing your personal information are legally obligated to
uphold the confidentiality of your data.
Technical
and organisational security procedures have been implemented to protect your
personal data. These measures are regularly reviewed and updated as needed to
align with business requirements and changes in technology and regulatory
standards.
We
make every reasonable effort to safeguard your data. However, the Internet is
only partially secure, so we cannot guarantee the security or integrity of any
personal data transferred to or from you via the Internet.
Overseas
Transfers
The
personal data you provide may be transferred to countries outside the United
Kingdom and the European Economic Area ('EEA') that do not have similar
protections regarding your data and restrictions on its use as set out in this
Privacy Policy. However, transfers outside of the UK and EEA will be protected
by us imposing appropriate safeguards, namely the use of standard data
protection clauses adopted or approved by the European Commission to ensure the
security of your data or via independent privacy schemes approved by
regulators.
The
EEA comprises the EU member states Norway, Iceland, and Liechtenstein. By
submitting your data for the purposes specified above, you consent to these
transfers.
Importance
of your privacy
When
you receive an email from us, it may serve an essential purpose, such as
informing you about changes to your payments and account with us. On other
occasions, our emails may be non-essential; therefore, an
"Unsubscribe" link will be provided at the bottom of the email.
Clicking this link will automatically remove your email address from our
mailing list. Even after opting outof receiving emails, we will retain your
email address to ensure we continue honouring and respecting your request.
In
certain circumstances, we may anonymise your data (making it unable to be
associated with you) for research or statistical purposes, in which case we may
continue to utilise this information.
Alternatively,
you can directly contact us with any concerns about how your information is
processed. You can reach us via email at support@examsorted.com
or by using the contact form available at the Exam Sorted website.
Do-not-track
features
Please
be aware that we do not modify the site’s data collection and usage practices
when browsers utilise a Do Not Track signal.
Use
of this website by children
The
site is not intended or designed to attract children under 12. We do not
knowingly collect Personal Information from or about anyone under this age. If
you are under 12 years old and wish to ask a question or use this website in
any way that requires you to submit your personal information, please request
your parent or legal guardian to do so on your behalf.
Links
to other websites
This
Privacy Policy does not extend to links within the site directing to other
websites and does not regulate those sites. If you have inquiries regarding how
a site utilises your information, you must review that site’s privacy
statement. We do not assume any responsibility or liability for the privacy
practices of such third-party websites, and your utilisation of such websites
is at your discretion and risk.
Our
social media usage
We
may utilise social media and social networking services to promote our
business, communicate with you, and support the teaching community. We engage
third-party service providers such as Facebook, Twitter, LinkedIn, Instagram,
and YouTube to facilitate this.
These
third parties administer our social media pages, groups, feeds, and channels as
follows:
We
may communicate directly via social media when you contact us through these
platforms. Our lawful basis for this is consent.
We
may export your social media profile information or content (such as your name
or social media username) to our systems if there is a reasonable need to do
so. This could include exporting an individual’s name and social media username
to our systems to review and record whether they have violated our social media
page or group rules. Our legal grounds for this are based on legitimate
interests. Our legitimate interests include protecting our business, employees,
subcontractors, and followers and effectively managing our social media
platforms per our social media group and page rules.
Protecting
our Intellectual Property Rights
To
safeguard our intellectual property, brand, and business interests, we may
collect or utilise your details if we have grounds to suspect that you or any
organisation you represent infringes on our intellectual property rights. Your
details may be obtained from various sources, including:
We
may utilise your personal information to assess potential infringements of our
intellectual property.
Our
lawful basis for these actions is grounded in legitimate interest. We are
motivated by the legitimate interest of safeguarding our business.
About
your rights
If
you are a European resident, you can access the Personal Information we hold
about you and request corrections, updates, or deletions. To exercise this
right, please contact us. You can email us at support@examsorted.com or submit a
written request using the form available at https://www.examsorted.com/contactus/.
To
expedite your request, please provide information that helps us identify the
records we hold relating to you, such as your name, email address, and
information collected via cookies.
Furthermore,
please note that we process your information to fulfil contracts with you if
you have an active Membership Subscription with us or to pursue the Legitimate
Interests listed above. Please be aware that your information may be
transferred outside of Europe.
For
more information about your rights as a data subject, visit the Information
Commissioner’s Office (ICO) website at https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
Under
certain circumstances, you have rights under data protection laws to your
personal data. You have the right to request access to your personal data,
correct any inaccurate data, and ask for the erasure of your personal data. You
can object to processing your personal data and request a restriction on
processing. You can also request the transfer of your data to yourself or a
third party. If we rely on your consent to process your personal data, you can
withdraw it anytime. Please contact us if you wish to exercise any of these
rights.
Your
Consent
By using or interacting with our
service, you are consenting to:
Contact
Details of Data Controller and Data Protection Officer
The
data controller, Cybersort Ltd, is incorporated in the UK with company number 15027986
and registered office located at 15 Suffolk Road, Ilford, Essex, IG3 8JF. You
can contact the Data Controller using various methods, which can be found here:
https://www.examsorted.com/contactus.
Our
Data Protection Officer can be contacted at the address of the Data Controller
or by email at support@examsorted.com
Cookies
Policy
We
use cookies and similar technologies across the site to improve its performance
and enhance user experience. This policy explains how we do that.
What
are cookies?
Cookies
are small text files that a website may put on your computer or mobile device
when you visit a website or page. The cookie will help the website or another
website recognise your device the next time you visit. Web beacons or other
similar files can do the same thing. We use the term “cookies” in this policy
to refer to all files that collect information in this way.
Cookies
serve many functions. For example, they can help us remember your username and
preferences, analyse how well our website performs, or even allow us to
recommend content we believe will be most relevant to you.
Please
remember that some cookies on this website may store personal information. For
instance, a cookie will save your username if you choose to use the
"Remember me" option when you log in. However, most cookies do not
collect information that can identify you personally. Instead, these cookies
enable us to gather more general information, such as how users access and use
the website.
We
may use cookies on our website for various purposes. These include remembering
past choices, understanding how users browse and interact with the site to
improve and optimise it, and showing personalised advertisements. We require
your explicit consent to use cookies for these reasons, and they are never
pre-selected when you first visit the site.
However,
we also use cookies for specific purposes that fall under the legal basis of
our Legitimate Interests. These are known as "Special Purposes."
Users do not have the option to opt out of these cookies. We use them to
monitor for and prevent fraudulent activity, ensure our systems and processes
work correctly and securely, and technically deliver advertisements or content.
Does
anyone else use cookies on the Exam Sorted website?
We
also use or permit third parties to deploy cookies in the aforementioned
categories. For instance, like many companies, we utilise Google Analytics to
monitor our website traffic. Additionally, we may employ third-party cookies to
aid us in market research, revenue tracking, enhancing site functionality, and
monitoring compliance with our terms and conditions and copyright policy.
You
may receive cookies from these third-party websites if you click on a hyperlink
from the site leading to any third-party websites (e.g. if you ‘share’ content
with friends or colleagues through social networks). Third-party websites
maintain privacy and cookie policies that Exam Sorted cannot control. We
recommend checking the third-party websites for further details regarding their
cookies and how to manage them.
Changes
to this Policy
We
reserve the right to revise or amend this Privacy Policy at any time to reflect
changes to our business or changes in the law. If we decide to change our
Privacy Policy, we will post the changes on this page so that you are always
aware of what information we collect, how we use it, and under what
circumstances we disclose it.
Where
these changes are significant, we will endeavour to email all of our registered
users to inform them. However, you must check this Privacy Policy before using
the Exam Sorted website.